What to include
A clear report helps reproduce the issue quickly. Include whatever applies:
- Your iPhone and Apple Watch models.
- iOS and watchOS versions.
- The workout description you typed or spoke.
- Whether the issue happened on iPhone, Apple Watch, or during sync between them.
- For GPX route issues, the route source and what happened during import or guidance.
- Any screenshots or exact error messages you saw.
Privacy
Please avoid sending sensitive health information unless it is necessary to explain the issue. IntervalSync does not require an account, and support is handled by email.